Question 1

Does Contract Carpet offer free quotes?

Accepted Answer

Yes, of course! Don't ever pay for a quote from carpet installers!

Question 2

Does Contract Carpet use its own installers?

Accepted Answer

Contract Carpet has both subcontractors and our own carpet installers. All of the installers that install for us are licensed, bonded, and insured. All of our subcontractors have a lengthy relationship with us. Contract Carpet guarantees all of our labor for as long as you own your home.

Question 3

I am not looking to spend a lot. Is Contract Carpet expensive?

Accepted Answer

Our flooring store has flooring across the price spectrum. The most important way for you to get the right price and right quality is for you to tell us exactly what you are looking for. Contract Carpet sells inexpensive apartment-quality flooring as well as ultra-high-end custom flooring and everything in between.

Question 4

How do we get ready for new carpet installation?

Accepted Answer

Contract Carpet's installers are willing to move the large and heavy furniture. What we expect the homeowner or tenant to do is strip linens from beds, move all breakables that are on or in furniture, disconnect computers or other electronics, remove books from bookcases, and remove everything from the floor of closets before our carpet contractor arrives.

Question 5

How often should we clean our carpet?

Accepted Answer

To ensure warranty coverage with us, carpet should be professionally cleaned by a carpet contractor every 18 months. In the event a claim needs to be made, manufacturers will ask for proof of professional cleaning.

Question 6

What method of carpet cleaning is recommended?

Accepted Answer

Steam cleaning, also known as hot water extraction, is the only method recommended by carpet manufacturers and carpet installers.

Question 7

How long can we expect our new floor covering to last?

Accepted Answer

The length of time a floor will last depends on many factors, including the environment in which it is installed. The amount of foot traffic, how often the floor is vacuumed, swept, and cleaned all play a role in the life span of flooring. Tile can last a lifetime, though styles change and may look dated in the future. Hardwood flooring, too, can last a lifetime with proper care and maintenance. In our experience, in an active household, a wood floor may need to be refinished every seven years, but in a gently used home with just two adults and no pets, you may never need a refinish. Carpet, meanwhile, is usually kept in a home for seven to 10 years before being replaced by our team.

Question 8

How high off the slab should we install baseboards?

Accepted Answer

Installing baseboards about 3/8 of an inch above the slab is generally a good rule to go by for the installation. This is recommended by our flooring store.

Question 9

What is the time frame from order date to installation date?

Accepted Answer

Our flooring store takes one to two days for items in stock, and seven to ten days for items coming from the manufacturer.

Question 10

What is the most family-friendly carpet?

Accepted Answer

Our carpet contractor recommends carpet with a solution-dyed nylon that includes built-in stain resistance, constructed with a high twist and high-density rating.

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